Speedy
Speedy is a delivery service for food and everyday goods from stores and restaurants.
The app helps users quickly find the right place, place an order, pay for it, and track delivery in real time.
History of the project
Speedy started as an idea to create one platform for local delivery, where customers, couriers, stores, restaurants, and service admins work in one system.
The goal was broader than a standard food delivery app: it was necessary to build a full ecosystem with a catalog, cart, payments, routes, chats, notifications, an admin panel, and a web dashboard for partners.
Customer's wishes
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Mobile application for customers
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Separate interface for couriers
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Web-office for shops and restaurants
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Admin service panel
Customer's pain
In delivery services, every participant needs access to up-to-date information: customers want to see their order status, couriers need to accept deliveries quickly and build routes, stores need to process orders on time, and administrators need to control the whole system. When these processes are split across different tools, it leads to delays, status errors, lost orders, and extra pressure on support. That is why the client needed one platform that connects all roles and makes the delivery process transparent at every stage.
Solution
We designed the service as one digital ecosystem: a mobile app for customers, an app for couriers, an admin panel, and a web dashboard for stores and restaurants. Customers can place and pay for orders, use promo codes, and track delivery. Couriers can accept orders, build routes, update statuses, and communicate with customers. Administrators and partners manage orders, products, users, work schedules, and other platform processes.
The process of working on a project
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Business analysis
Defined the roles — customer, courier, administrator, store, and restaurant — and mapped the order journey, statuses, access rights, and scenarios for each party.
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Design
Made the interfaces simple and clear for every role: catalog, cart, and tracking for the customer; orders and routes for the courier; management and analytics for partners and administrators.
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Development
We chose Flutter for the mobile app to share one codebase across iOS and Android. Firebase handled user data and notifications, while Supabase powered data, analytics, and server-side logic.
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Testing
Tested the core scenarios: registration, search, cart, checkout, payment, statuses, notifications, chats, routes, and admin functions.
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Preparation for the release
Prepared the product for mobile app publication and the launch of the web interfaces, handling permissions for geolocation, notifications, camera, documents, and payments.
Difficulties faced by the team
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Order statuses
We needed to keep order statuses in sync for every participant.
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Geolocation and routes
We had to set up maps, routing, and live order tracking.
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Roles and access
Each role needs its own screens, actions, and permissions.
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Integrations
The service ties together payments, notifications, external APIs, and a WMS.
Application functionality
Speedy combines ordering goods and food, delivery, partner management and service control in one platform.
Main functions
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The courier registers, accepts orders, builds routes, and updates statuses.
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The administrator manages the whole system: orders, users, products, support, and integrations.
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All participants can chat in the system, and the user can contact support with file attachments.
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The user selects a city, searches for products, and browses stores, restaurants, and offers.
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The customer places an order, applies discounts, chooses delivery, and completes payment.
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Stores and restaurants manage products, orders, delivery, schedules, and analytics.
Catalog and search
The catalog helps users quickly find products, dishes, stores, and restaurants. Users can select a city, search across categories, browse promotions, and apply filters to narrow results. If no matching items are found, the system provides clear feedback and helps users return to browsing without losing context.
Cart and checkout
In the cart, users can review selected items, change quantities, remove products, or clear the cart completely. During checkout, they can apply promo codes or gift certificates, choose delivery address and time, leave a courier note, and proceed to payment through the connected payment provider.
Delivery and map
After placing an order, users can follow its status and track the courier’s location on the map in real time. The order card displays key details including order number, amount, delivery address, items, point of purchase, and courier information. At each step, the courier updates the status so all participants see current information.
Partner web office
Stores and restaurants manage their profile, products, pricing, discounts, stock, working hours, and delivery area through the partner dashboard. They can monitor new, active, delivered, and canceled orders, update statuses, and use analytics to manage daily operations more efficiently.
Customer and courier flows
The customer profile includes personal data, saved delivery addresses, order history, notifications, and support requests. Couriers use a separate interface to register, upload documents, pass verification, accept orders, build routes, manage statuses, and track earnings. This separation keeps each role focused while maintaining one connected workflow.
Administrative panel
A web admin panel where the operations team manages orders, stores, the catalog, promo codes, and banners, and tracks sales, deliveries, and average order value through built-in analytics.
Result
We designed a scalable delivery ecosystem that brings customers, couriers, partners, and administrators together in one system. The platform covers the full delivery cycle — from catalog browsing and checkout to payments, tracking, communication, and operational management.
Achievements
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Unified delivery platform -
Ready to scale -
Multiple roles in one system
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